Emandate

eMandate is a digital authorization process that allows businesses to collect recurring payments directly from a customer’s bank account. It eliminates the need for physical forms, providing a faster, more secure, and paperless way to set up standing instructions.

Benefits of eMandate

• Seamless Payments – Automates recurring collections (subscriptions, installments, bills).

• Paperless & Secure – Fully online, no physical paperwork required.

• Customer Convenience – Customers can authorize with their bank account in real-time.

• Reduced Failures – Ensures timely debits, reducing missed or late payments.

How eMandate Works

1. Initiate Request

   • The business sends an eMandate request to the customer.

2. Customer Authentication

   • The customer logs in to their online banking and approves the mandate.

3. Mandate Registration

   • The bank registers the mandate and confirms it back to the business.

4. Recurring Payments

   • Payments are collected automatically on the agreed schedule.

Example Use Cases

• Subscriptions (SaaS, media, gyms, etc.)

• Utility and telecom bills

• Membership renewals

Frequency Settings

Merchants can enable one or more frequency options for mandates:

• Daily Frequency – Customers are charged daily at specified intervals.

• Weekly Frequency – Customers are charged weekly on selected weeks.

• Monthly Frequency – Customers are charged monthly on chosen months.

• Yearly Frequency – Customers are charged yearly at defined intervals.

You can also set multiple values (e.g., 3, 6, 9, 12) or use 999 to indicate no limit.

This flexibility allows businesses to tailor recurring billing schedules to customer agreements, ensuring smoother payment automation.