Supports

Welcome to the Support page. If you’re experiencing issues or need assistance, we’re here to help.

Contact Us

Support Hours

Our support team is available:

  • Monday to Friday: 9:00 AM – 6:00 PM (MYT)

  • Weekends & Holidays: Email only (response within 24–48 hours)

Reporting an Issue

When submitting a ticket, please include:

  • Your account ID or email

  • Steps to reproduce the issue

  • Screenshots or error messages (if available)

  • Expected vs. actual results

This helps us resolve your issue faster.